The Future of HR? An external HR manager, perhaps under the direction of TRIGON Consulting s.r.o.

Small and medium-sized companies often lack the resources or space to build a full-fledged HR department, which often results in problems with recruitment, employee development, and keeping up with legislative changes. For this reason, at TRIGON Consulting s.r.o., we have been focusing for several years on providing HR specialists who represent an effective and flexible solution that can help immediately. After an initially challenging start, when companies feared an external HR manager and perceived them more as a threat, this service has become one of the most sought-after in the last 2 years. In our practice, we have many examples where our external HR manager has helped company management navigate changes in personnel matters very smoothly. Our clients They consider the biggest advantage of such a service to be the fact that they receive a ready-made senior HR manager who doesn't need to adapt, can quickly analyze the situation, and bring the most suitable solution. Moreover, such an HR manager can identify long-term non-functioning processes in a fraction of the time.

According to data from the Statistical Office of the Slovak Republic for 2022, small and medium-sized enterprises account for more than 97.5% of all businesses. Despite their significant presence in the economy, many of these companies face HR challenges that hinder their growth and efficiency, primarily because it is not cost-effective for them to maintain a full-fledged HR department. In many cases, such companies have an HR representative who handles labor law matters, but HR development falls primarily on the shoulders of company management. If everything is running smoothly, the company is stable in terms of staffing and isn’t facing significant changes, it can usually handle HR issues as they arise. But when the situation changes, the question of how to proceed arises—and this is where the assistance of an external HR manager is invaluable.

Small and medium-sized businesses often need to address challenges such as:

• Lack of expertise and experience in human resource management due to the absence of an HR manager
• Succession in a company
• update of labor law and legislation
• Competitiveness in the labor market – setting up employee recruitment and selection processes
• Onboarding and adaptation of new employees
• compensation and benefits system setup
• Increasing the efficiency of team operations through well-defined HR processes

A quick and effective solution could be TRIGON Consulting Service - external HR manager. In the past, we often encountered a very reserved attitude from company management towards such a service. Management often feared „leaking“ know-how or a detailed view of company problems. In recent years, this attitude has been rapidly changing, and more and more small and medium-sized companies are interested in the services of an external HR professional who will analyze the situation and propose the most effective solution. Even smaller companies have understood that at a certain stage of development, they need to involve an expert in their HR processes. And if it is not economically advantageous to have such a person internally, they will engage them as a service for a defined period or for the realization of a specific project. From our experience, clients particularly appreciate the professionalism of an external HR manager working within their company, the speed with which they can orient themselves in the issue and bring the most suitable solutions. Additionally, such an HR professional often brings know-how and new trends to the company, and their primary goal is to establish long-term sustainable processes in cooperation with management.

What will an external HR manager bring to a company?

1. Expertise and experienceExternal HR managers bring years of specialized knowledge and experience from various industries. They have the ability to quickly identify and solve problems because they have encountered them many times in other companies.
2. FlexibilityExternal HR managers handle specific projects, which provides flexibility in managing a company's personnel needs. This is particularly useful for small and medium-sized businesses that need to address specific issues immediately and without unnecessary commitments.
3. Cost optimizationInstead of the costs of hiring an internal HR specialist, companies can utilize the services of an external HR manager as needed.
4. Focus on key activitiesWith the support of an external HR manager, SME managers can fully focus on business development and growth, while HR matters are professionally managed.
5. Update of legislative requirementsExternal HR managers ensure that the company complies with all labor laws and legislation, thereby minimizing the risk of sanctions and legal problems.
6. Access to modern technologies and trendsExternal HR managers are often more familiar with the latest technologies and trends in human resources management, which allows companies to remain competitive and efficient.

According to a 2021 Deloitte survey, as many as 57% of companies worldwide use outsourced HR services, and this trend is gaining ground in Slovakia as well, albeit to a limited extent so far.

Case studies from Slovakia

So what does it look like in Slovakia? Here are a few of the many examples that we at TRIGON Consulting s.r.o. have had the opportunity to address:

A small technology company faced challenges in recruiting skilled IT specialists. An external HR manager not only assisted with the recruitment process but also with creating an attractive employee benefits package, which led to the prompt filling of vacant positions and increased employee satisfaction. The HR manager not only set up the process and found quality candidates but also created a long-term sustainable compensation model that will ensure the company remains sufficiently attractive to new talent.

Another case involved a manufacturing company that needed to optimize, unify, and modernize its compensation model and establish a benefits system that was entirely absent. For years, the company operated on customary compensation, which had become non-transparent and administratively burdensome over time. Our HR manager conducted a detailed analysis of the situation and proposed a new compensation model. Simultaneously, they suggested a benefits system that was attractive enough for employees and, after consulting with company management, recommended a solution in the form of an application through which employees could conveniently order benefits. In this case, the employer has control over budget usage, and employees are satisfied because they can see what benefits they are entitled to and at what value. These changes had a positive impact on employee loyalty and engagement, and furthermore, they increased the employer's attractiveness when filling even long-vacant positions.

When is it a good idea to bring in an external HR manager?

Whenever company leadership perceives that HR processes are not functioning effectively, or management dedicates too much time to human resources, or the company faces a change affecting employees, it is generally true that it is never too late to focus on people, because people are the foundation of every company. Today's era is full of challenges. At TRIGON Consulting, we are constantly testing new ways to streamline processes. This is also why we actively use AI tools ourselves, which we plan to offer to our clients as well.

And why should clients entrust their HR challenges to us?

TRIGON Consulting s.r.o. – for 20 years, we have been a partner for many companies, providing professional solutions for personnel matters
V TRIGON Consulting s.r.o. has been helping our partners on their journey to success for 20 years. The company was founded in 2004 and quickly gained the trust of clients with its innovative approach to recruitment. The company specializes in providing comprehensive HR services that help businesses find and retain employees, increase their productivity, and optimize human resource management. In addition to recruiting and headhunting, sought-after services also include consulting services in the area of HR issues, such as HR audits combined with proposing solutions and overseeing implementation through our consultants.

The Story and Mission of TRIGON Consulting s.r.o.

TRIGON Consulting was founded with the goal of helping companies achieve their objectives through quality human resources solutions. We have found that the vast majority of challenges in companies can be solved through quality people. This has been our guiding principle for 20 years as we provide our services to clients.

Our journey began two decades ago, and since then, we've established ourselves as a significant player in the personnel services market. We are proud of our extensive experience and our team of experts who contribute to our success.

We see in practice on a daily basis that the right people are the key to the success of any organization, which is why we focus on finding talent that will bring real value to our clients. In addition, we offer a range of services related to effectively building and leading teams. Many clients appreciate the fact that we bring new perspectives to situations that arise and show them ways to solve them.

Our Services

At the time of the company's founding, services were primarily focused on recruitment and the effective selection of suitable candidates for our initial clients. Back then, the company consisted of only two people – one of them was the company's founder, Marek Chrastina. Later, the company grew not only with new colleagues but, more importantly, with know-how that resulted from actively monitoring HR trends. Gradually, new services were added to the portfolio, such as HR consulting, audits, interim management, and also a focus on helping candidates present themselves to a new employer.

TRIGON Consulting offers a wide spectrum of personnel services tailored to client needs. Our main services include:

1. Recruitment and SelectionWe help companies find the right candidates for various positions, from junior roles to top management. Our selection methods are based on thorough analysis and modern assessment techniques, ensuring that each candidate is not only qualified but also a good fit for the client's company culture.As many as 87 % candidates are deemed relevant by our clients.
2. Headhunting: We provide headhunting services for companies that need to recruit top-tier specialists and managers. Our headhunters actively seek out and approach the best candidates on the market to ensure that our clients have access to the most talented professionals in their field.Clients appreciate the discretion we maintain when filling headhunted positions.
3. Human Resources ConsultingOur experts provide strategic HR management consulting, including process optimization, efficiency improvements, and employee program development. Halving the recruitment process..
4. Employee performance evaluation, development, and rewardsWe offer employee performance and development programs that help companies identify and develop talent within their organizations. We have extensive experience in setting up compensation models in various types of organizations. A hot topic in recent months, as more and more candidates compare more than two offers and make decisions in the first instance based on the compensation and bonus scheme.
5. Interim managementFor companies that need to temporarily strengthen their management teams or are undergoing changes, we provide interim management services. Our experienced managers can take over management functions for the required period, ensuring continuity and supporting the achievement of strategic goals.

Exceptional approach to clients and candidates

At V TRIGON Consulting s.r.o., we place great emphasis on building long-term relationships with our clients and candidates. We believe that open communication and trust are the keys to successful partnerships. Our consultants regularly meet with clients to understand their needs and challenges, enabling us to provide tailor-made solutions.

Our candidate database, which already exceeds 21,000, is constantly updated, and our consultants actively work to populate it with qualified applicants. This approach allows us to recommend candidates who not only meet technical requirements but also fit the company culture and values, which is increasingly important nowadays.

Innovations and technologies

Modern technologies play a key role in our daily work. At TRIGON Consulting, we have invested in cutting-edge tools and software that enable us to effectively manage recruitment processes, analyze market trends, and provide quality services to our clients. Our candidate management platform is designed to simplify and expedite the entire selection process, allowing us to respond quickly to our clients' needs. Furthermore, we leverage the advantages of AI platforms in many activities, which allows us to reduce client service time.

We are currently testing a tool that will facilitate talent acquisition for our clients and which we would like to make available to our clients by the end of this year.

We also haven't forgotten about candidates for whom we have prepared assistance in job searching or navigating the job market.

Quality

Quality is our priority. Our processes are regularly checked and optimized to ensure that our clients receive only the best services and candidates receive premium service.

We continuously work to improve, which is why we regularly invest in the professional development of our colleagues.

Discretion and trust

One of the main pillars of our work is discretion. We understand that selecting the right candidates, especially for key and sensitive positions, requires a confidential approach. At TRIGON Consulting, we guarantee maximum discretion throughout the entire recruitment and selection process.

Our discretion is precisely why clients often seek us out. Companies value our ability to manage sensitive information and ensure the entire process runs smoothly and without unnecessary attention. Our consultants are trained in handling sensitive information and adhering to the strictest ethical standards.

Success stories

Our work speaks for itself. Throughout our existence, we've helped many companies find key employees and improve their human resource management. One of our greatest successes was partnering with a leading technology firm, where we successfully met their needs for IT specialists in record time. This project not only strengthened their team but also contributed to their growth and expansion into new markets.

Another significant project involved providing interim services for a large manufacturing company undergoing restructuring. Our experienced managers helped ensure a smooth transition and maintained continuity in the company's management, which facilitated the entire transformation.

Our long-term clients include a number of prominent Slovak and multinational companies, as well as family businesses.

Focus on the future

The future brings new challenges and opportunities. At TRIGON Consulting, we are ready to respond to them with innovative solutions and continuous improvement of our services. We plan to expand our service portfolio, invest in technology, and strengthen our relationships with clients and candidates.

V TRIGON Consulting s.r.o., we strive to be more than just a staffing agency. We are your partner for professional solutions that will help you achieve business success.